[CtInsurerComplaintPulse](/v/ctinsurercomplaintpulse) / compare

# CSAA General Insurance Company vs Pacific Specialty Insurance Company: CtInsurerComplaintPulse comparison

**CSAA General Insurance Company's Money recovered of 18,341 is 1.0x Pacific Specialty Insurance Company's 18,213 (94th percentile). CSAA General Insurance Company is dated 2026-08-07; Pacific Specialty Insurance Company 2026-09-11.**

Data as of 2026-11-05 · [Compiled by Zalwin](/research/ctinsurercomplaintpulse) from Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov) Copy citation

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## How does CSAA General Insurance Company compare to Pacific Specialty Insurance Company?

| Field | CSAA General Insurance Company | Pacific Specialty Insurance Company |
|---|---|---|
| Insurer | CSAA General Insurance Company | Pacific Specialty Insurance Company |
| Opened | 2026-08-07 | 2026-09-11 |
| Closed | 2026-09-22 | 2026-10-19 |
| Line | Homeowners, renters and property | Homeowners, renters and property |
| Coverage | Homeowners | Homeowners - Hazard |
| Reasons | Claim Handling: Adjuster Handling; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Claim Handling: Claim Delay |
| Outcome | Resolved for the consumer | Resolved for the consumer |
| Recovered | $18,341 | $18,213 |
| Insurer complaints in 180 days | 28 | 11 |
| Money recovered percentile | 94th | 93rd |
| Score | 70/100 | 70/100 |
| Peer rank and all 500 records (CSV) | Every comparable record ranked, with amounts, dates and scores 🔒 Click to unlock → |
| Official source URLs for every peer record | Direct links to each record at its government source 🔒 Click to unlock → |

Official records: [CSAA General Insurance Company](https://data.ct.gov/d/t64r-mt64) · [Pacific Specialty Insurance Company](https://data.ct.gov/d/t64r-mt64)

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From Connecticut Insurance Department complaint data. A complaint is a consumer's allegation, not a finding against the insurer; many are closed with the company's position upheld, and counts track market share as well as service. No complainant is identified. Verify with the Connecticut Insurance Department.

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