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- Page 3

# CtInsurerComplaintPulse: Company position upheld, page 3 of 4

Records 201 to 350 of the 500 newest listed for this hub. Source: Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov).

[1](/hub/ctinsurercomplaintpulse/outcome/company) [2](/hub/ctinsurercomplaintpulse/outcome/company/page/2) 3 [4](/hub/ctinsurercomplaintpulse/outcome/company/page/4)

| Record | Line | Reasons | Outcome |
|---|---|---|---|
| UnitedHealthcare Insurance Company | Health (accident and health) | Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation; Marketing & Sales: Failed to Remit Premium | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Pharmacy Benefits; Claim Handling: Co-pay, Deductible, and Co-Insurance Issues | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Fraud | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Provider Contract Issue | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay; Claim Handling: Claim Procedure | Company position upheld |
| CaremarkPCS Health, L.L.C. dba CVS Caremark | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity; Claim Handling: UR MEDICALLY NECESSARY DENIAL | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Premium & Rating | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Fraud | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Premium & Rating | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Provider Contract Issue | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Adjuster Handling; Claim Handling: Claim Delay | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Procedure | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | Underwriting: Cancellation | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Premium/Rate Increase; Underwriting: Cancellation | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Claim Handling Other | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Delay | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Adjuster Handling | Company position upheld |
| Progressive Direct Insurance Company | Auto | PolicyHolder Service: Policy Service | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial; Underwriting: Exclusion; Underwriting: Refusal to Insure | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: No Surprise Billing Act; Claim Handling: Claim Delay | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Premium & Rating | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Cancellation | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Company position upheld |
| Progressive Direct Insurance Company | Other or not stated | PolicyHolder Service: Policy Service Delay | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Underwriting: Premium & Rating | Company position upheld |
| Progressive Casualty Insurance Company | Commercial and workers' comp | Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Labor Rate | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Involuntary Termination by Plan; PolicyHolder Service: Premium Notice/Billing; PolicyHolder Service: Premium/Notice | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Pharmacy Benefits | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Progressive Casualty Insurance Company | Commercial and workers' comp | PolicyHolder Service: Notice Requirements | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Labor Rate | Company position upheld |
| Progressive Direct Insurance Company | Auto | PolicyHolder Service: Other Fees; Underwriting: Premium/Rate Increase; Underwriting: Premium & Rating; PolicyHolder Service: Surrender Problems; Underwriting: Cancellation | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Fire & Casualty Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Unsatisfactory Settlement; Claim Handling: Out of Network Benefits; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| CaremarkPCS Health, L.L.C. dba CVS Caremark | Health (accident and health) | Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| Cigna Health and Life Insurance Company | Health (accident and health) | Claim Handling: Claim Denial; Claim Handling: Denial; Claim Handling: Claim Handling Other | Company position upheld |
| Cigna Health and Life Insurance Company | Health (accident and health) | PolicyHolder Service: Inadequate Reimbursement/Rates; Claim Handling: Out of Network Benefits | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Premium & Rating | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Claim Denial; Claim Handling: Denial | Company position upheld |
| Cigna Health and Life Insurance Company | Health (accident and health) | Claim Handling: Denial; Claim Handling: Claim Denial | Company position upheld |
| GEICO Indemnity Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Travelers Home and Marine Insurance Company (The) | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Company position upheld |
| Oxford Health Plans (CT), Inc | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| USAA Casualty Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Liberty Mutual Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Nutmeg Insurance Company | Auto | Underwriting: Premium/Rate Increase | Company position upheld |
| Oxford Health Plans (CT), Inc | Health (accident and health) | Claim Handling: Claim Denial; Claim Handling: Authorization Dispute; Claim Handling: Denial | Company position upheld |
| Covenant Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Adjuster Handling | Company position upheld |
| Farmers Direct Property and Casualty Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Pacific Specialty Insurance Company | Homeowners, renters and property | Claim Handling: Claim Delay; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Homesite Insurance Company | Homeowners, renters and property | Underwriting: Cancellation | Company position upheld |
| Covenant Insurance Company | Auto | Underwriting: Premium/Rate Increase | Company position upheld |
| Standard Fire Insurance Company (The) | Auto | Underwriting: CLUE Reports; Underwriting: Premium & Rating; Underwriting: Premium/Rate Increase | Company position upheld |
| New South Insurance Company | Commercial and workers' comp | Claim Handling: Claim Delay | Company position upheld |
| PHL Variable Insurance Company | Life and annuities | PolicyHolder Service: Delays/No Response | Company position upheld |
| New Jersey Manufacturers Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Aetna Health Inc | Health (accident and health) | Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| Travelers Personal Insurance Company | Homeowners, renters and property | PolicyHolder Service: Surrender Problems; Marketing & Sales: Misappropriation of Premium; PolicyHolder Service: Premium Refund Delay | Company position upheld |
| CSAA Affinity Insurance Company | Auto | Underwriting: Premium/Rate Increase | Company position upheld |
| American Strategic Insurance Corp. | Homeowners, renters and property | Underwriting: Premium/Rate Increase | Company position upheld |
| Allstate Fire and Casualty Insurance Company | Auto | Claim Handling: Fraud | Company position upheld |
| Nutmeg Insurance Company | Homeowners, renters and property | Underwriting: Nonrenewal | Company position upheld |
| Allstate Fire and Casualty Insurance Company | Auto | Claim Handling: Contributory Comparative Negligence | Company position upheld |
| Liberty Mutual Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| PHL Variable Insurance Company | Life and annuities | Claim Handling: Claim Denial | Company position upheld |
| Allstate Fire and Casualty Insurance Company | Auto | Underwriting: Underwriting Other; Marketing & Sales: Misappropriation of Premium; Underwriting: Premium/Rate Increase; Underwriting: Premium & Rating | Company position upheld |
| Travelers Personal Insurance Company | Homeowners, renters and property | Underwriting: Premium/Rate Increase | Company position upheld |
| Aetna Life Insurance Company | Health (accident and health) | Claim Handling: Provider Contract Issue; Claim Handling: Out of Network Benefits | Company position upheld |
| USAA Casualty Insurance Company | Auto | Claim Handling: Contract Provision; Claim Handling: Claim Denial | Company position upheld |
| Covenant Insurance Company | Auto | Claim Handling: Labor Rate | Company position upheld |
| Nutmeg Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Westchester Fire Insurance Company | Other or not stated | Underwriting: Premium/Rate Increase | Company position upheld |
| Homesite Insurance Company | Homeowners, renters and property | Underwriting: Nonrenewal | Company position upheld |
| Motor Club Insurance Company | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| New London County Mutual Insurance Company | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Travelers Casualty Company of Connecticut | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Liberty Mutual Personal Insurance Company | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement | Company position upheld |
| American Strategic Insurance Corp. | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer; Underwriting: Premium & Rating | Company position upheld |
| PHL Variable Insurance Company | Life and annuities | PolicyHolder Service: Surrender Problems | Company position upheld |
| Liberty Mutual Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial; Claim Handling: Adjuster Handling | Company position upheld |
| Allstate Insurance Company | Homeowners, renters and property | Claim Handling: Claim Handling Other | Company position upheld |
| American Strategic Insurance Corp. | Homeowners, renters and property | Underwriting: Nonrenewal | Company position upheld |
| Generali - U.S. Branch | Other or not stated | Claim Handling: Claim Denial; Claim Handling: Denial | Company position upheld |
| ConnectiCare Inc | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| PHL Variable Insurance Company | Life and annuities | PolicyHolder Service: Delays/No Response | Company position upheld |
| USAA General Indemnity Company | Auto | Claim Handling: Actual Cash Value Dispute; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay; Claim Handling: Loss of Use | Company position upheld |
| USAA General Indemnity Company | Auto | Marketing & Sales: Misleading Advertising | Company position upheld |
| PHL Variable Insurance Company | Life and annuities | Marketing & Sales: Misrepresentation | Company position upheld |
| Pacific Specialty Insurance Company | Homeowners, renters and property | Underwriting: Cancellation | Company position upheld |
| Farmers Direct Property and Casualty Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial; Claim Handling: Denial | Company position upheld |
| New South Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Company position upheld |
| New South Insurance Company | Auto | Underwriting: Premium/Rate Increase | Company position upheld |
| Standard Fire Insurance Company (The) | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Claim Delay | Company position upheld |
| Allstate Fire and Casualty Insurance Company | Auto | Underwriting: Premium/Rate Increase | Company position upheld |
| American Economy Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Adjuster Handling | Company position upheld |
| Liberty Mutual Personal Insurance Company | Auto | Claim Handling: Storage Fees | Company position upheld |
| Allstate North American Insurance Company | Auto | Claim Handling: Claim Denial; Underwriting: Cancellation | Company position upheld |
| GEICO Secure Insurance Company | Auto | PolicyHolder Service: Premium/Notice; PolicyHolder Service: Surrender Problems; PolicyHolder Service: Premium Notice/Billing | Company position upheld |
| Nutmeg Insurance Company | Auto | Underwriting: Premium/Rate Increase | Company position upheld |
| New Jersey Manufacturers Insurance Company | Homeowners, renters and property | PolicyHolder Service: Surrender Problems; Marketing & Sales: Misappropriation of Premium | Company position upheld |
| Allstate North American Insurance Company | Auto | Claim Handling: Adjuster Handling; Claim Handling: Claim Denial | Company position upheld |
| Westchester Fire Insurance Company | Other or not stated | Claim Handling: Unsatisfactory Settlement/Offer; Underwriting: Nonrenewal; Underwriting: Premium & Rating | Company position upheld |
| Homesite Insurance Company | Homeowners, renters and property | Marketing & Sales: Misappropriation of Premium; PolicyHolder Service: Surrender Problems | Company position upheld |
| Homesite Insurance Company | Homeowners, renters and property | Underwriting: Cancellation | Company position upheld |
| Farmers Direct Property and Casualty Insurance Company | Homeowners, renters and property | Claim Handling: Claim Delay | Company position upheld |
| American Economy Insurance Company | Auto | Claim Handling: Loss of Use; Claim Handling: Claim Delay | Company position upheld |
| Allstate Insurance Company | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay; Claim Handling: Adjuster Handling | Company position upheld |
| Aetna Life Insurance Company | Life and annuities | Claim Handling: Claim Delay | Company position upheld |
| Nutmeg Insurance Company | Homeowners, renters and property | Underwriting: Nonrenewal | Company position upheld |
| USAA General Indemnity Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Travelers Personal Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| GEICO General Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Standard Fire Insurance Company (The) | Auto | Underwriting: Underwriting/Handling; Marketing & Sales: Misappropriation of Premium | Company position upheld |
| USAA Casualty Insurance Company | Homeowners, renters and property | Underwriting: Premium/Rate Increase | Company position upheld |
| National General Insurance Company | Auto | Underwriting: Cancellation | Company position upheld |
| Amica Mutual Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| GEICO General Insurance Company | Auto | Claim Handling: Contract Provision; Claim Handling: Claim Denial; Claim Handling: Denial | Company position upheld |
| Standard Fire Insurance Company (The) | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Company position upheld |
| American Strategic Insurance Corp. | Homeowners, renters and property | Claim Handling: Claim Denial; Underwriting: Nonrenewal | Company position upheld |
| Metropolitan Life Insurance Company | Life and annuities | Marketing & Sales: Misrepresentation | Company position upheld |
| Travelers Personal Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Allstate Fire and Casualty Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Adjuster Handling; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Storage Fees | Company position upheld |
| New South Insurance Company | Auto | Underwriting: Excessive Charges; PolicyHolder Service: Premium/Notice | Company position upheld |
| Travelers Personal Insurance Company | Homeowners, renters and property | Claim Handling: Claim Delay | Company position upheld |
| Standard Fire Insurance Company (The) | Homeowners, renters and property | Underwriting: Nonrenewal | Company position upheld |
| United Services Automobile Association | Homeowners, renters and property | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Denial | Company position upheld |
| GEICO Secure Insurance Company | Auto | Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Century-National Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial; Claim Handling: Denial | Company position upheld |
| Liberty Mutual Personal Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Allstate Fire and Casualty Insurance Company | Auto | Claim Handling: Storage Fees; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Company position upheld |
| Generali - U.S. Branch | Other or not stated | Claim Handling: Claim Denial | Company position upheld |
| New Jersey Manufacturers Insurance Company | Auto | Claim Handling: Adjuster Handling; Claim Handling: Claim Handling Other | Company position upheld |
| CSAA Affinity Insurance Company | Auto | Claim Handling: Adjuster Handling; Claim Handling: Claim Procedure | Company position upheld |
| Motor Club Insurance Company | Auto | PolicyHolder Service: Premium Notice/Billing | Company position upheld |
| Allstate Fire and Casualty Insurance Company | Auto | Claim Handling: Unsatisfactory Offer; Claim Handling: Adjuster Handling; Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Handling Other | Company position upheld |
| ConnectiCare Inc | Health (accident and health) | Claim Handling: Claim Denial | Company position upheld |
| PHL Variable Insurance Company | Life and annuities | Marketing & Sales: Misrepresentation | Company position upheld |
| Travelers Personal Insurance Company | Homeowners, renters and property | Underwriting: Premium & Rating | Company position upheld |
| American Strategic Insurance Corp. | Homeowners, renters and property | Underwriting: Cancellation | Company position upheld |
| American Strategic Insurance Corp. | Homeowners, renters and property | Claim Handling: Claim Delay; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Allstate Insurance Company | Homeowners, renters and property | Claim Handling: Claim Denial; Claim Handling: Denial | Company position upheld |

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[All CtInsurerComplaintPulse record reports](/hub/ctinsurercomplaintpulse/records)

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