# Aetna Life Insurance Company: health (accident and health) complaint (claim handling), opened 2026-09-02

**Score:** 35/100

| Field | Value |
|---|---|
| Insurer | Aetna Life Insurance Company |
| Opened | 2026-09-02 |
| Closed | 2026-10-29 |
| Line | Health (accident and health) |
| Coverage | A & H - Dental |
| Reasons | Claim Handling: Provider Contract Issue; Claim Handling: Out of Network Benefits |
| Outcome | Company position upheld |
| Insurer complaints in 180 days | 42 |

## Why this score
- 42 complaints in 180 days.

Source: Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov) (https://data.ct.gov/d/t64r-mt64). Last refreshed: 2026-11-04T06:10:37.025Z.
From Connecticut Insurance Department complaint data. A complaint is a consumer's allegation, not a finding against the insurer; many are closed with the company's position upheld, and counts track market share as well as service. No complainant is identified. Verify with the Connecticut Insurance Department.