# Progressive Casualty Insurance Company: auto complaint (claim handling), opened 2026-10-08

**Score:** 65/100

| Field | Value |
|---|---|
| Insurer | Progressive Casualty Insurance Company |
| Opened | 2026-10-08 |
| Line | Auto |
| Coverage | Individual Private Passenger - Liability |
| Reasons | Claim Handling: Diminished Value; Claim Handling: Claim Delay |
| Outcome | Open (under review) |
| Insurer complaints in 180 days | 62 |

## Why this score
- 62 complaints in 180 days: a pattern.
- Still open.
- Opened in the last 30 days.

Source: Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov) (https://data.ct.gov/d/t64r-mt64). Last refreshed: 2026-11-04T06:10:37.025Z.
From Connecticut Insurance Department complaint data. A complaint is a consumer's allegation, not a finding against the insurer; many are closed with the company's position upheld, and counts track market share as well as service. No complainant is identified. Verify with the Connecticut Insurance Department.