# NycConsumerComplaintPulse benchmark report

> As of 2026-10-28, NycConsumerComplaintPulse holds 3,014 public records from NYC Department of Consumer and Worker Protection (DCWP) Consumer Complaints (data.cityofnewyork.us). The largest group is Towing, auto dealers, garages and car washes with 869 (29%). Computed from the live dataset and updated on every refresh.

## By location

| Group | Records |
|---|---|
| Brooklyn | 807 |
| Manhattan | 712 |
| Queens | 613 |
| Outside NYC | 453 |
| Bronx | 351 |
| Staten Island | 78 |

## By category

| Group | Records |
|---|---|
| Towing, auto dealers, garages and car washes | 869 |
| Other businesses | 675 |
| Restaurants, grocery and food delivery | 482 |
| Retail stores | 301 |
| Real estate, landlords and storage | 207 |
| Home improvement contractors | 204 |
| Personal and financial services | 201 |
| Hotels | 75 |

Source: https://zalwin.com/reports/nycconsumercomplaintpulse-benchmark (updated 2026-10-28).