CtInsurerComplaintPulse: Company position upheld, page 2 of 4
Records 51 to 200 of the 500 newest listed for this hub. Source: Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov).
| Record | Line | Reasons | Outcome |
|---|---|---|---|
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation; Marketing & Sales: Failed to Remit Premium | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | Claim Handling: Out of Network Benefits; Claim Handling: Surprise Billing | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | PolicyHolder Service: Premium Notice/Billing | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial; Underwriting: Cancellation | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation; Marketing & Sales: Failed to Remit Premium | Company position upheld |
| Progressive Direct Insurance Company | Other or not stated | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Claim Procedure; Claim Handling: Co-pay, Deductible, and Co-Insurance Issues | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Out of Network Benefits | Company position upheld |
| State Farm Fire & Casualty Company | Auto | Claim Handling: Claim Handling Other; Claim Handling: Claim Denial | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Underwriting: Cancellation; Underwriting: Refusal to Insure | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Contributory Comparative Negligence | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Cancellation | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Co-pay, Deductible, and Co-Insurance Issues | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Coverage Question | Company position upheld |
| CaremarkPCS Health, L.L.C. dba CVS Caremark | Health (accident and health) | Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Adjuster Handling | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | Claim Handling: Claim Delays; Claim Handling: Claim Delay | Company position upheld |
| UnitedHealthcare Insurance Company | Health (accident and health) | Claim Handling: Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Preventive Care | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Homeowners, renters and property | PolicyHolder Service: Premium Notice/Billing | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Steering | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Underwriting: Cancellation; PolicyHolder Service: Policy Information | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Adjuster Handling | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Mandated Benefit; Claim Handling: Medical Necessity Denial; Claim Handling: UR MEDICALLY NECESSARY DENIAL | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Underwriting/Handling | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: UR MEDICALLY NECESSARY DENIAL | Company position upheld |
| CaremarkPCS Health, L.L.C. dba CVS Caremark | Health (accident and health) | Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Delay | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Claim Handling Other; Claim Handling: Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial; Claim Handling: Denial | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Delay | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Underwriting: Premium/Rate Increase | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Marketing & Sales: Failed to Remit Premium; Underwriting: Cancellation | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Procedure; Claim Handling: Adjuster Handling; Claim Handling: Claim Handling Other | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Labor Rate; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| UnitedHealthcare Insurance Company | Health (accident and health) | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Contract Provision; Claim Handling: Coordination of Benefits | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Denial; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Loss of Use | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | PolicyHolder Service: Policy Service; PolicyHolder Service: Premium/Notice; PolicyHolder Service: Premium Notice/Billing | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Progressive Casualty Insurance Company | Commercial and workers' comp | Claim Handling: Unsatisfactory Offer; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Adjuster Handling; Claim Handling: Contributory Comparative Negligence; Claim Handling: Claim Handling Other | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| CaremarkPCS Health, L.L.C. dba CVS Caremark | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Handling Other; Claim Handling: Adjuster Handling | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Delays; Claim Handling: Claim Delay | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Handling Other; Claim Handling: Claim Delay | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Cigna Health and Life Insurance Company | Health (accident and health) | Claim Handling: Out of Network Benefits; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Steering; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | PolicyHolder Service: Delays/No Response | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation; PolicyHolder Service: Premium Notice/Billing | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Adjuster Handling; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Out of Network Benefits; Claim Handling: No Surprise Billing Act | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Storage Fees; Claim Handling: Claim Delay; Claim Handling: Adjuster Handling; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Denial; Claim Handling: Contributory Comparative Negligence; Claim Handling: Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | PolicyHolder Service: Policy Service Other | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Unsatisfactory Settlement | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: UR MEDICALLY NECESSARY DENIAL; Claim Handling: Medical Necessity Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Provider Contract Issue | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Claim Delay | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation | Company position upheld |
| Progressive Direct Insurance Company | Auto | Marketing & Sales: Mis-Quote; Underwriting: Underwriting/Handling; Underwriting: Premium/Rate Increase; Underwriting: Premium & Rating; Marketing & Sales: Premiums Misquoted | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Underwriting: Premium & Rating | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: After Market Parts/Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Cancellation; Underwriting: Premium & Rating; Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Cancellation | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Handling Other; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Denial; Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Involuntary Termination by Plan; PolicyHolder Service: Policy Service; Underwriting: Rescission | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Preventive Care; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Unsatisfactory Settlement | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | Claim Handling: UR MEDICALLY NECESSARY DENIAL; Claim Handling: Medical Necessity Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: CPT Code Issue; Claim Handling: No Surprise Billing Act | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Contributory Comparative Negligence; Claim Handling: Claim Handling Other; Claim Handling: Adjuster Handling | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Unsatisfactory Settlement; Claim Handling: Eligibility of Provider | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: UR MEDICALLY NECESSARY DENIAL | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Cancellation | Company position upheld |
| Cigna Health and Life Insurance Company | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: No Surprise Billing Act | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Coverage Question; PolicyHolder Service: Policy Information | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | Claim Handling: Claim Delays; Claim Handling: Claim Delay | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Lapsed; Underwriting: Cancellation; Marketing & Sales: Failed to Remit Premium | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Lapsed | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Premium & Rating | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Delivery of Policy; PolicyHolder Service: Policy Service Delay | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Delivery of Policy | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Recoupment | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Denial; Claim Handling: Claim Denial; Claim Handling: Pharmacy Benefits | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Denial; Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Marketing & Sales: Premiums Misquoted; Underwriting: Premium & Rating; Marketing & Sales: Misleading Advertising | Company position upheld |
| UnitedHealthcare Insurance Company | Health (accident and health) | Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| Progressive Casualty Insurance Company | Auto | PolicyHolder Service: Premium Notice/Billing; PolicyHolder Service: Premium Refund Delay | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation; PolicyHolder Service: Premium/Notice; PolicyHolder Service: Premium Notice/Billing | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | PolicyHolder Service: Lapsed; Underwriting: Cancellation | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| CaremarkPCS Health, L.L.C. dba CVS Caremark | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Adjuster Handling | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: UR MEDICALLY NECESSARY DENIAL; Claim Handling: Medical Necessity Denial | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Denial; Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Delay; Claim Handling: Loss of Use | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Underwriting: Premium & Rating; PolicyHolder Service: Policy Service | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Labor Rate | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| UnitedHealthcare Insurance Company | Health (accident and health) | Claim Handling: Provider Contract Issue; PolicyHolder Service: Provider Listing Dispute | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| UnitedHealthcare Insurance Company | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Unsatisfactory Settlement; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Preventive Care | Company position upheld |
| State Farm Mutual Automobile Insurance Company | Auto | Claim Handling: Claim Delay | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Adjuster Handling; Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| Progressive Direct Insurance Company | Auto | Underwriting: Cancellation; Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Underwriting: Cancellation; PolicyHolder Service: Policy Service; PolicyHolder Service: Involuntary Termination by Plan | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Medical Necessity Denial; Claim Handling: Medical Necessity | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Contributory Comparative Negligence; Claim Handling: Adjuster Handling | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Claim Handling: Claim Denial | Company position upheld |
| Progressive Casualty Insurance Company | Auto | Underwriting: Premium & Rating | Company position upheld |
| Progressive Casualty Insurance Company | Commercial and workers' comp | Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Marketing & Sales: Failed to Remit Premium; Underwriting: Cancellation | Company position upheld |
| Progressive Direct Insurance Company | Auto | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| ConnectiCare Benefits, Inc. | Health (accident and health) | Claim Handling: UR DENIAL OF CLAIM; Claim Handling: Claim Denial | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: Denial; Claim Handling: Claim Denial; Claim Handling: Medical Necessity; Claim Handling: Medical Necessity Denial | Company position upheld |
| Progressive Casualty Insurance Company | Other or not stated | Claim Handling: Unsatisfactory Settlement/Offer | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Denial | Company position upheld |
| Progressive Direct Insurance Company | Auto | PolicyHolder Service: Coverage Question; PolicyHolder Service: Policy Service; PolicyHolder Service: Lapsed | Company position upheld |
| Anthem Health Plans, Inc | Health (accident and health) | Claim Handling: No Surprise Billing Act; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Unsatisfactory Settlement | Company position upheld |
| State Farm Fire & Casualty Company | Homeowners, renters and property | Claim Handling: Claim Delay; Claim Handling: Unsatisfactory Settlement/Offer; Claim Handling: Adjuster Handling | Company position upheld |
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