John Hancock Life Insurance Company (USA): life and annuities complaint (policyholder service), opened 2026-09-24
John Hancock Life Insurance Company (USA) (Connecticut): life and annuities complaint (policyholder service), opened 2026-09-24. Dated 41 days ago, it serves as a historical benchmark. Score 20/100. As of 2026-11-04, from Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov).
Data as of · Compiled by Zalwin from Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov)
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| Field | Value |
|---|---|
| Insurer | John Hancock Life Insurance Company (USA) |
| Opened | 2026-09-24 |
| Closed | 2026-10-22 |
| Line | Life and annuities |
| Coverage | Individual Life - Whole Life |
| Reasons | PolicyHolder Service: Delays/No Response |
| Outcome | Company position upheld |
| Insurer complaints in 180 days | 6 |
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CSV columns: Insurer · Line · Reasons · Outcome · Recovered · Opened · official source URL
- Source agency: Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov)
- Record date: 2026-09-24
- Data refreshed: 2026-11-04
- Refunds on request within 14 days
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LIVE PUBLIC DATA Source: Connecticut Insurance Department complaints, resolutions, status and recoveries (data.ct.gov) · Last refreshed: Wed, 04 Nov 2026 06:10:37 GMT
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Peer benchmark and outreach value: John Hancock Life Insurance Company (USA) and 2,903 Connecticut peers
- Connecticut CtInsurerComplaintPulse records like this one: 2,903
- Timing: Low: older than 30 days
- Estimated pipeline if you contact every Connecticut peer: $580,600 (peers × rate × deal size; an estimate from your assumptions, not a forecast)
20 / 100 Score
What is the CtInsurerComplaintPulse record for John Hancock Life Insurance Company (USA) in Connecticut?
A life and annuities complaint against John Hancock Life Insurance Company (USA) was opened with the Connecticut Insurance Department on 2026-09-24 (PolicyHolder Service: Delays/No Response); outcome: company position upheld. John Hancock Life Insurance Company (USA) has 6 complaints in 180 days.
How does John Hancock Life Insurance Company (USA) compare to other Connecticut CtInsurerComplaintPulse records?
It is 41 days old, still within a typical 45-day follow-up window. Its Score of 20/100 is modest; treat it as background rather than a priority.
John Hancock Life Insurance Company (USA) vs. top 3 peers
| Organization | Location | Record date |
|---|---|---|
| John Hancock Life Insurance Company (USA) | CT | 2026-09-24 |
| PHL Variable Insurance Company | CT | 2026-10-27 |
| PHL Variable Insurance Company | CT | 2026-10-20 |
| Metropolitan Life Insurance Company | CT | 2026-09-03 |
Related records
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- PHL Variable Insurance Company
- PHL Variable Insurance Company
- Metropolitan Life Insurance Company
- Metropolitan Life Insurance Company
- PHL Variable Insurance Company
- PHL Variable Insurance Company
- PHL Variable Insurance Company
- PHL Variable Insurance Company
CtInsurerComplaintPulse: Life and annuities CtInsurerComplaintPulse: Company position upheld
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From Connecticut Insurance Department complaint data. A complaint is a consumer's allegation, not a finding against the insurer; many are closed with the company's position upheld, and counts track market share as well as service. No complainant is identified. Verify with the Connecticut Insurance Department.