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Website accessibility for medspas: ADA and EAA risks

Medspas websites usually hinge on treatment menus, pricing, booking and consultation forms. These are the accessibility problems that most often show up on them, and they are among the issues cited in ADA demand letters. Check your own site for free with a read-only scan.

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Common accessibility problems on these sites

  • Treatment menus shown as images of text
  • Booking flows with icon-only buttons
  • Autoplaying promotional video with sound
  • Low-contrast text over photography

What we found on 40 medspas websites

Average automated score: 60/100. Share of sampled sites with each issue on at least one scanned page:

  • 78% no accessibility statement link
  • 73% skipped heading levels
  • 63% duplicate element ids
  • 60% no "skip to main content" link
  • 60% links with no accessible name
  • 43% contact or checkout fields without autocomplete
  • 40% form fields without labels
  • 35% no main heading (h1)

Methodology: Read-only scan of the homepage and up to 2 linked pages of 40 public medspas websites in six U.S. metros (Austin, Chicago, Denver, Atlanta, Seattle, Phoenix), scanned 2026-10-26. Site list from OpenStreetMap (© OpenStreetMap contributors, ODbL). Our crawler honors robots.txt; individual sites are never named. Automated checks find only some issues, and these figures describe the sample, not every business or any legal conclusion. About our crawler.

Check your site now

Run the free scan on your homepage and your booking, contact or checkout page. It lists the exact HTML to fix and generates an Accessibility Statement. Avoid overlay widgets; fix the underlying pages instead.

Run the free AccessPulse check

Frequently asked questions

What should medspas check first?

Treatment menus shown as images of text.

How do I check my own site?

Run the free scan on your homepage and your booking, contact or checkout page. It lists the exact HTML to fix and generates an Accessibility Statement. Avoid overlay widgets; fix the underlying pages instead.

Is this legal advice?

No. These are technical guidelines and an automated, read-only check, not legal advice or a certification.

More industry guides

Dental clinics Law firms CPA and accounting firms Real estate brokerages Restaurants Boutique hotels Auto dealers Online apparel stores Home services (plumbing, HVAC, electrical)

Also see CitePulse for medspas.

Often used together

Or get the Complete Digital Compliance Bundle for $14.99 one-time: Accessibility fix pack, AI-search llms.txt pack and LocalBusiness JSON-LD pack for one site.