Website accessibility for restaurants: ADA and EAA risks

Restaurants websites usually hinge on menus, online ordering and reservations. These are the accessibility problems that most often show up on them, and they are among the issues cited in ADA demand letters. Check your own site for free with a read-only scan.

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Common accessibility problems on these sites

  • Menus posted as images or PDFs only
  • Online ordering buttons with no accessible name
  • Reservation widgets in untitled iframes
  • Zoom disabled on mobile

What we found on 45 restaurants websites

Average automated score: 67/100. Share of sampled sites with each issue on at least one scanned page:

  • 93% no accessibility statement link
  • 62% no "skip to main content" link
  • 51% no main heading (h1)
  • 49% links with no accessible name
  • 47% duplicate element ids
  • 40% skipped heading levels
  • 31% images missing alt text
  • 24% contact or checkout fields without autocomplete

Methodology: Read-only scan of the homepage and up to 2 linked pages of 45 public restaurants websites in six U.S. metros (Austin, Chicago, Denver, Atlanta, Seattle, Phoenix), scanned 2026-10-26. Site list from OpenStreetMap (© OpenStreetMap contributors, ODbL). Our crawler honors robots.txt; individual sites are never named. Automated checks find only some issues, and these figures describe the sample, not every business or any legal conclusion. About our crawler.

Check your site now

Run the free scan on your homepage and your booking, contact or checkout page. It lists the exact HTML to fix and generates an Accessibility Statement. Avoid overlay widgets; fix the underlying pages instead.

Run the free AccessPulse check

Frequently asked questions

What should restaurants check first?

Menus posted as images or PDFs only.

How do I check my own site?

Run the free scan on your homepage and your booking, contact or checkout page. It lists the exact HTML to fix and generates an Accessibility Statement. Avoid overlay widgets; fix the underlying pages instead.

Is this legal advice?

No. These are technical guidelines and an automated, read-only check, not legal advice or a certification.

More industry guides

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Also see CitePulse for restaurants.

Often used together

Or get the Complete Digital Compliance Bundle for $14.99 one-time: Accessibility fix pack, AI-search llms.txt pack and LocalBusiness JSON-LD pack for one site.