Empire Holdings LLC: DCWP consumer complaint (unsanitary conditions) resolved 2026-08-19: Credit Card Refund and/or Contract Cancelled, $358 to the consumer
Empire Holdings LLC (New York): DCWP consumer complaint (unsanitary conditions) resolved 2026-08-19: Credit Card Refund and/or Contract Cancelled, $358 to the consumer. Its amount of 358 is above the median of 150 (68th percentile). Dated 78 days ago, it serves as a historical benchmark. Score 60/100. As of 2026-10-28, from NYC Department of Consumer and Worker Protection (DCWP) Consumer Complaints (data.cityofnewyork.us).
Data as of · Compiled by Zalwin from NYC Department of Consumer and Worker Protection (DCWP) Consumer Complaints (data.cityofnewyork.us)
amount: 358 · 68th percentile of 96 NycConsumerComplaintPulse records · 2.4x the median
Free preview: all 9 published fields of this record are shown below. Locked: 499 related NycConsumerComplaintPulse records and the 6-column CSV export.
| Field | Value |
|---|---|
| Business | Empire Holdings LLC |
| Business category | Hotel |
| Complaint type | Unsanitary conditions |
| Result | Credit Card Refund and/or Contract Cancelled - CRC |
| Refund | $358 |
| Borough | Manhattan |
| Complaint received | 2026-05-20 |
| Resolved | 2026-08-19 |
| DCWP business ID | BA-1742903-2025 |
| amount percentile | 68th of 96 (median 150, 2.4x median) |
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CSV columns: Business · Category · Complaint · Result · Refund · Resolved · official source URL
- Source agency: NYC Department of Consumer and Worker Protection (DCWP) Consumer Complaints (data.cityofnewyork.us)
- Record date: 2026-08-19
- Data refreshed: 2026-10-28
- Refunds on request within 14 days
Top NycConsumerComplaintPulse records (Manhattan first): Sollis Health Wa, P.C. · Ncsplus Incorporated · Hilton Garden Inns Franchise LLC · MP Times Square Garage LLC · Hyatt Corporation · Browse all by state and category →
LIVE PUBLIC DATA Source: NYC Department of Consumer and Worker Protection (DCWP) Consumer Complaints (data.cityofnewyork.us) · Last refreshed: Wed, 28 Oct 2026 20:51:11 GMT
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Peer benchmark and outreach value: Empire Holdings LLC and 712 Manhattan peers
- Manhattan NycConsumerComplaintPulse records like this one: 712
- Empire Holdings LLC's amount: 68th percentile of 96 records
- Timing: Low: older than 30 days
- Estimated pipeline if you contact every Manhattan peer: $142,400 (peers × rate × deal size; an estimate from your assumptions, not a forecast)
60 / 100 Score
- Consumer received a refund, credit or cancellation.
- Money returned to the consumer.
What is the NycConsumerComplaintPulse record for Empire Holdings LLC in New York?
A consumer complaint (unsanitary conditions) against Empire Holdings LLC, a hotel in Manhattan, was resolved by DCWP on 2026-08-19: Credit Card Refund and/or Contract Cancelled - CRC.
How does Empire Holdings LLC compare to other NycConsumerComplaintPulse records?
Its amount of 358 sits in the upper half (68th percentile) of 96 records; the median is 150. It is 78 days old; check the official source for later updates before acting.
Empire Holdings LLC vs. top 3 peers
| Organization | Location | Amount | Percentile | Record date | Compare |
|---|---|---|---|---|---|
| Empire Holdings LLC | New York, Manhattan | 357.9 | 68th | 2026-08-19 | This record |
| Crescent Hotel Management Services, LLC | New York, Manhattan | 345.45 | 67th | 2026-06-10 | Compare Empire Holdings LLC vs Crescent Hotel Management Services, LLC → |
| Times Square Hospitality I, Llc | New York, Manhattan | 425.84 | 72nd | 2026-08-25 | View record → |
| Hilton Hotel Employer LLC | New York, Manhattan | 258.03 | 60th | 2026-07-30 | View record → |
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NycConsumerComplaintPulse: Hotels NycConsumerComplaintPulse: Refund, credit or contract cancelled NycConsumerComplaintPulse: Manhattan
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From NYC DCWP consumer complaint data. A complaint is a consumer's allegation; its result records how DCWP closed it and is not a finding of fault, a violation or a penalty unless it says so, and a refund may be a goodwill resolution. Only businesses with a legal-entity name are included; complaints alleging harassment or sales to minors are excluded. Verify with DCWP.